Delivery & Return
Free delivery available on 1000s of products. Choose a specific delivery date & time that suits you for an additional fee.
Delivery/Shipping Policy
At EOASSN, we strive to deliver a seamless shopping experience for our valued customers. Please review our shipping policy to understand how we process and deliver your orders.
Processing and Shipping Time
- Order Processing: Orders are processed within 1-2 business days.
- Shipping Time: Shipping time depends on your location and the chosen shipping method during checkout.
- Free Shipping: We offer free shipping for customers worldwide.
Estimated Delivery Dates
Our average shipping time between Canada and the United States is typically 3-5 business days. Please note that estimated delivery dates provided at checkout may vary due to factors such as holidays, extreme weather conditions, and other logistical variables.
If you have any questions or concerns regarding your order or shipping, please contact our customer support at support@eoassn.com.
1. Order the Product and Add the Delivery Information
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Enjoy the delivered product.
Exchange or Return of Goods
At EOASSN, your satisfaction is our top priority. We are committed to ensuring that all our customers are 100% satisfied with their purchases.
Returns
If you need to return your order, please contact us at support@eoassn.com within 5 days of receiving the product. You will receive a full refund with no return shipping costs or additional expenses. We take pride in offering products that match the images, videos, and descriptions provided. We ask that returns are not based on buyer's remorse. Our team is here to assist with any questions or concerns you may have.
Replacements
If a product arrives damaged or defective, we are here to help. Email us at support@eoassn.com within 7 days of delivery with a high-quality image or video showing the issue, and we will promptly issue a replacement.
Lost or Stolen Packages
In the event of lost or stolen packages, we offer two options: a full refund for the entire order or a single replacement per order, free of charge.
Cancellations
We do not accept cancellations once an order is placed. Each order is processed promptly to ensure timely delivery and customer satisfaction. We appreciate your understanding.
At EOASSN, we are dedicated to providing exceptional service and products. Your trust and satisfaction are the foundations of our business, and our return policy is designed to make your experience seamless.
Should you have any questions or require assistance, our support team is at your service.
